Manage and maintain the existing Salesforce org — users, roles, profiles, permission sets, flows, objects, and validation rules
Handle incoming requests from internal teams, including Client Success, Sales, and Operations
Maintain data integrity, perform routine audits, and support reporting and dashboard needs
Development & Integration
Support and maintain active integrations between Salesforce and NetSuite (accounting) and Smartsheet (project management), including upcoming changes to those integrations
Collaborate with internal stakeholders on integration requirements for Voicebrook’s own product stack
Build or modify flows, Apex code, AgentForce and APIs as needed to support Client Success team workflows and other development requests
Handoff & Documentation
Maintain clear documentation of configurations, customizations, and integration logic throughout the engagement
Contribute to a clean knowledge transfer at contract end to support the incoming permanent solution
Required Qualifications
4+ years of hands-on Salesforce experience in both admin and developer capacities
Salesforce Administrator certification required; Platform Developer I preferred
Demonstrated experience with Salesforce integrations — REST/SOAP APIs, middleware tools, or direct platform connectors
Familiarity with NetSuite and/or Smartsheet integrations is a strong plus
Able to work independently in a mature org without significant ramp time
Available for full-time hours;