Primary Responsibilities
Follow up with homeowners who have previously reached out to Empire Energy through our social media advertising campaigns requesting information about our services.
Re-engage our existing lead database by contacting homeowners who have previously expressed interest in Solar, HVAC, or Roofing solutions.
Schedule qualified in-home or virtual consultations for our sales representatives.
Maintain accurate notes and appointment status within our CRM.
Build rapport with homeowners while providing outstanding customer service.
Consistently meet daily outreach and appointment-setting goals.
What We're Looking For
Excellent communication and customer service skills.
Comfortable speaking with homeowners over the phone.
Positive attitude with a strong work ethic.
Ability to stay organized and manage follow-up activities.
Previous appointment setting, customer service, telemarketing, or inside sales experience is preferred but not required.
Self-motivated individuals who enjoy working in a performance-driven environment.
Why Join Empire Energy?
Work with one of the fastest-growing home service companies in the Northeast.
Warm leads provided—these homeowners have already expressed interest in our services.
Opportunity for bonuses and performance-based incentives.
Career advancement opportunities as we continue expanding into new markets.
Supportive team environment with ongoing training and development.
If you're driven, enjoy helping homeowners, and want to be part of a company that's making a difference in the energy and home improvement industry, we'd love to hear from you.